Errand Solutions Blog

June 29, 2015 @ 12:00am

Errand Solutions’ corporate office is located in downtown Chicago, so it’s no surprise that many of us happen to be Blackhawks fans. And with our team winning the coveted Stanley Cup this year, I thought it would be appropriate to talk about winning performances. The fact is: every successful business is dependent on their employees. But even if you have an outstanding lineup, without motivation, those players aren’t going to win an MVP award anytime soon. So how do you motivate your team members to win? Let’s break it down into three simple periods:

Period 1: Communication
Just like on the ice, a well-powered team needs communication. Even the most skilled player needs constant communication with its teammates to succeed. If your only communication with your employee is through emails, they won’t have the motivation to meet the goals you’ve set for them. Discussing goals face-to-face on a frequent basis is key. However, if your business is like Errand Solutions and has many remote locations, having weekly meetings and daily huddles over the phone is also effective. Wherever you are, your team should feel valued and constant communication is the best way to get that across.

Period 2: Empower them
How could Keith or Kane have made their winning goals if no one had given them the puck? To truly motivate your employees, they need to feel empowered. Whether you let them take over a p

June 11, 2015 @ 12:00am

Starting my second summer internship, I was curious how much of a difference it makes for college students to have an internship and why companies need interns. Turns out, internships are actually mutually beneficial to both the intern and the company. An internship is what you make of it; if you want to succeed you have to work hard. Here are some of the advantages of an internship.

Benefits for the Intern

Gain experience.
An internship in the real world is not only great for my resume, but an essential experience for college students like me at some point during the four years. My current internship at Errand Solutions gives me a chance to try out a career in marketing and see if I want to continue on that track. This internship gives me the chance for a hands-on experience that cannot be received in a classroom. Internships like this are crucial in helping me determine what major I want to pursue and what kind of job I see myself doing in the future.

Gain a wide range of skills.
An internship can also teach a wide range of skills that employers search for, including: teamwork, problem solving skills, leadership, time management skills and computer skills. Networking is another bonus of an internship. Depending on the qualifications of the college, I may even be able to receive college credit towards my degree.

Gives an adva

May 15, 2015 @ 11:03am

This is my first week at a new job and, shocker, it’s stressful. Not only am I just trying to figure out the lay of the land, but I’m being thrown into new projects and supposed to come up with all new ideas at the same time. In just a couple days, I’ve had countless to-do lists and they just keep growing. Luckily, I know I’m not alone in this.

Whether you’re a CEO or a brand new marketing associate like me, work can be stressful. Everyone has long to-do lists that never seem to get any smaller. While you could give up your social life and just stay at work all of the time, there are plenty of easy things to do to help make the most of your time at work. Check out these 10 simple ways to increase your productivity.

Organize your space.
Take a few minutes in the start of each day to de-clutter your desk. Having a nicely organized workspace helps you think more clearly and produce better results. A clean desk means you can find things more easily and can better focus on the task at hand.

Take short breaks.
Sitting at your desk and staring at a computer screen is not only bad for your health, but bad for your productivity. It’s suggested that a 10-15 minute break every two hours is incredibly beneficial. Use that time to walk around the office, grab coffee from a nearby coffee shop, or visit with a co-worker. Getting away from your desk will decrease eyestrain, improve circu

March 20, 2015 @ 1:57pm

undefinedMarch 20 is the International Day of Happiness! And since it's Friday, and the sun is out here in Chicago, and Pharrell Williams is playing the background, I decided it was a good time to see what other people are saying about happiness. On a related note, if you need a pick me up, just head over to Google and do a search for "happiness" (and while you're there, click the link for the Global Happiness Party). Go ahead. I'll wait.


Good stuff, isn't it? It's nice to see that the happiness movement is really a global phenomenon. Tons of research has been done about the science of happiness. In fact, "recent research has shown that only 10% of our happiness is due to our external circumstances. A full 90% is based on our inner environment. 50% of our happiness level comes from our genes and 40% comes from intentional activities like self-reflection, mindfulness, and gratitude." (Project Happiness)

While we can't help with your genes, we can definitely impact the other 50%. We've actually been talking a lot lately about how Errand Solutions can help you to live your best life. I urge you to ask yourself "What would make me happy? What would make my family, friends and co-workers happy?" Then come to us with the list—we'll figure out a way t

November 18, 2014 @ 4:43pm

undefinedLast week, someone sent me this article: "11 Most Pressing Issues for Hospital CEOs". And by the time I finished reading, I was all riled up. Patient Satisfaction is sixth on the list!?

As a business owner I understand that being financially viable in this ever-changing marketplace keeps many of us up at night. However, I fundamentally believe that if your priorities match your mission, then your path to sustainable profitability is a clear one. Focusing on patient satisfaction is not only the right thing to do, it also means you have a great competitive differentiator. Therefore, financial challenges will be addressed right along with it - with positive results. In fact, one of our clients has been selected to present at two research conferences over the next few months, to show proof that this happens. They conducted a groundbreaking study to find out how the efforts to raise patient satisfaction and loyalty with our Guest Relations Assistants in their Emergency Department have affected their bottom line. Guess what? They found a direct correlation between increased satisfaction due to interactions with our GRAs and their overall revenue.

We're statistically relevant. Are you? What are you doing to raise patient satisfaction? The study is still being prepared for publication, but let's start the conversation now.

Posted by Marsha