Employment Opportunities

Patient Ambassador/Patient Advocate

 

We are looking for a Patient Ambassador/Patient Advocate for San Francisco, CA.

DESCRIPTION:

We are looking for an empathetic problem-solver that can anticipate the needs of patients in a high-stress environment. The ideal candidate will make an urgent care request during nights, weekends and holidays as pleasant and hassle-free while acting as a “go-to person” for all.

WHO IS ERRAND SOLUTIONS:

Errand Solutions is a women-owned business based in Chicago, with corporate customers all over the world. We provide 100% guaranteed personal, concierge, office and errand running services to corporations and hospital systems. We are an ideal workplace for someone who wants to make a difference in people’s lives, but not as a tiny cog in a giant machine. This frontline position allows you to be creative, manage customers and provide white glove service directly to high net worth individuals in this onsite role. Our employees are empowered to do the right thing for their clients every day.

We care about our customers and we care about you. In a friendly environment, our goal is to make friends and fans of all by bringing energy, integrity and enthusiasm to everything we do. We promise you’ll never feel like a number.

It’s an exciting time for our company: we’re expanding rapidly, have a cool new mobile app for our clients, and great technology for you to use to help provide awesome service to our customers.

Now is your opportunity to get in on the ground floor of a great company doing great things.

JOB DESCRIPTION:

Must project an approachable, professional and polished image in personal appearance, manner and demeanor; needs experience in a variety of skills which are uniquely combined to meet the needs of the client, including:

  • Collaborate and seamlessly integrate with various teams both within and outside the hospital walls
  • Provide unparalleled customer service and support, understand the uniqueness and complexities of servicing high net worth donors
  • Absorbs the needs of clients and communicates those back to Errand Solutions headquarters; spots opportunities for process improvement
  • Exceed the expectations of our clients by the speed at which you address opportunities as well as challenges
  • Exhibit the ability to internalize a sense of urgency, react nimbly and take accountability for getting the job done
  • Share freely best practices that will enhance the adoption and experience of our services and technology, improve efficiencies and drive positive results

Additional Information:

  • Associate's Degree preferred
  • Health care experience preferred
  • Full and Part Time positions available
  • Must be able to work nights
  • Must be able to work a minimum of two (2) weekends a month and holidays

Required experience:

  • Sales: 2 years
  • Customer Service: 2 years
  • Hospitality: 1 year

 

Apply Now - email us your resume and information.